Shipment Policy
1. Order Processing
1.1 Order Confirmation: Once you place an order on the Website, you will receive an order confirmation via email, containing the details of your order. Please review the order confirmation carefully and contact us immediately if there are any discrepancies.
1.2 Order Verification: [NGO Name] reserves the right to verify any order details before processing the shipment. We may contact you to request additional information or documentation to ensure the accuracy and security of the order.
2. Shipping Methods
2.1 Available Shipping Methods: [NGO Name] will determine the available shipping methods for your order. The shipping methods may vary based on the destination, product type, and other factors.
2.2 Delivery Time: The estimated delivery time will be provided to you during the checkout process or in the order confirmation. Please note that the estimated delivery time is an approximation and may vary due to factors beyond our control, such as weather conditions, unforeseen events, or delivery service disruptions.
3. Shipping Charges
3.1 Shipping Charges: Shipping charges, if applicable, will be calculated and displayed during the checkout process. The shipping charges may vary based on the shipping method, destination, and order value.
3.2 Free Shipping: [NGO Name] may offer free shipping on select products or for orders that meet specific criteria. The eligibility for free shipping will be indicated on the Website or during the checkout process.
4. Tracking and Delivery
4.1 Shipment Tracking: Once your order is shipped, [NGO Name] will provide you with a tracking number or link to track the status of your shipment. You can use this information to monitor the progress of your delivery.
4.2 Delivery Responsibility: Once the shipment is handed over to the designated carrier, [NGO Name] is not responsible for any delays, damages, or loss that may occur during transit. Any claims for such issues should be directed to the carrier.
4.3 Delivery Attempts: The carrier will attempt to deliver the shipment to the address provided by you. If no one is available to receive the package, the carrier may leave a delivery attempt notice or contact you to reschedule the delivery. It is your responsibility to ensure someone is available to receive the package.
5. International Shipping
5.1 Customs and Duties: For international orders, customs duties, taxes, or other import fees may be levied by the destination country. These charges are the responsibility of the recipient and may vary depending on the customs regulations of the destination country. [NGO Name] is not responsible for any customs duties or fees incurred.
5.2 Shipping Restrictions: Some products may be subject to shipping restrictions or may not be available for international shipping. [NGO Name] will inform you during the checkout process if any such restrictions apply.
6. Returns and Exchanges
6.1 Return Policy: [NGO Name] may have a separate Return Policy governing returns and exchanges. Please refer to the Return Policy, if applicable, for detailed instructions and requirements for returning or exchanging products.
7. Contact Information
If you have any questions or need further assistance regarding the shipment policy, please contact MAHARASHTRA MINORITY NGO FORUM (MMNF) at jakir.shikalgar1970@gmail.com. We will be happy to assist you.
By placing an order on the Website, you acknowledge that you have read, understood, and agree to be bound by this Shipment Policy.
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